Last update: 05/09/2025

At Viñedos Donato, we value and respect the privacy of our visitors and customers. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide to us through our website, whose purpose is to offer products (wines) and services (vineyard experiences).

1. Information we collect

When browsing and using our website, we may collect the following personal data:

Full name

Email Address

Phone number

Billing and shipping address

Payment data (through secure third-party platforms)

Information related to your reservations or purchases

Browsing preferences and habits (through cookies)

2. Use of information

We use the collected information to:

Process orders and manage payments

Confirm reservations and coordinate vineyard experiences

Send information about products, promotions, or events

Provide customer care and support

Improve our services and user experience

3. Sharing information

Viñedos Donato does not sell or rent your personal information to third parties. We may share it only with:

Service providers (payment gateways, reservation systems)

Legal authorities when required by law

Business partners, only with your consent

4. Security

We implement technical and organizational measures to protect your information against unauthorized access, loss, or alterations. However, no system is 100% secure, so we recommend you maintain the confidentiality of your credentials.

5. User Rights

You have the right to:

Access your personal data

Rectify or update them

Request their deletion (when legally possible)

Object to processing for marketing purposes

To exercise these rights, you can write to us at: [contact email].

6. Cookies

Our site uses cookies to improve your browsing experience. You can accept, reject, or configure the use of cookies from your browser.

7. Changes to this policy

We reserve the right to update this policy. Any changes will be posted on this same page with the corresponding update date.

Contact:
If you have questions about this Privacy Policy, contact us at: